The American Express® Platinum Credit Card

The American Express Platinum Credit Card

American Express Platinum Credit Card

I feel special when my passions are rewarded

Welcome to the world of City Bank American Express Platinum Credit Card. This is a world that is built for your passions – the passion to explore the unexplored, the passion to savor the delectable, the passion to experience the finest things in life.

Welcome Benefits

Your reward for Cardmembership should be of your own choosing. That is why we bring to you six amazing rewards to choose from to begin your City Bank American Express Platinum Credit Cardmembership.

Terms & Conditions

Primary Cardmembers can avail Jet Airways voucher or one night complimentary stay at The Palace Luxury Resort or Partex Aviation voucher or MR points of Executive Health Checkup voucher or complimentary companion Priority Pass Lounge visits upon the Cardmembership or subsequent anniversary of their Cards.

Enjoy BDT 15,000 savings on Jet Airways

Start your Platinum journey with Jet Airways. Fly to any destination around the world on one of the world's most preferred airlines while enjoying BDT 15,000 savings on your return ticket.

Complimentary one night stay at The Palace Luxury Resort

Enjoy one night complimentary stay at The Palace Luxury Resort, a luxurious 5-star resort nestled in the lap of 150 acres of tea estates in Srimangal & Habigonj. An amazing range of dining experiences with up to 15% savings is also available at all the restaurants of the hotel.

Complimentary Companion Priority Pass Lounge Visits

Enjoy up to 6 complimentary companion Priority Pass lounge visits per year and make sure your companions get the exclusive privileges they deserve.



Complimentary Priority Pass Membership & Unlimited Access

City Bank American Express Platinum Credit Card gives you complimentary access to over 1200 Priority Pass airport lounges in more than 400 cities and 120 countries. As a primary Cardmember, you can visit lounges absolutely free round the year and your first Supplementary Cardmember will get a complimentary Priority Pass Membership Card. supplementary Cardmember and any accompanying guest (s) will be charged a maximum of USD 32 (VAT applicable) per guest per visit. To be eligible for Priority Pass, you need to keep available endorsed amount of USD 200 in both SAARC & Non-SAARC separately with your Amex Credit Card. To continue using Priority Pass, available TQ limit is necessary every year. All lounge charges incurred will be adjusted from your TQ limit.

Enjoy 1-for-1 complimentary companion buffet at The Exchange of Radisson Blu Chattogram Bay View

As a City Bank American Express Cardmember, you can now enjoy 1-for-1 complimentary companion buffet while you savor delicious dinner at The Exchange of Radisson Blu Chattogram Bay View.

Unlimited Access to City Bank American Express Lounges

With unlimited complimentary access* to our world-class City Bank American Express lounges at Dhaka's Hazrat Shahjalal International Airport and Domestic Airport, enjoy hot drinks, warm food, a good read in a quiet, comfortable corner when you travel. Primary Cardmember will be able to bring 5 companions (adult/child) to the lounge at no cost and your supplementary Cardmember will be able to bring 4 companions (adult/child).

Enjoy 1-for-1 complimentary companion buffet at Elements of InterContinental Dhaka

As a City Bank American Express® Platinum Credit Cardmember, you can now enjoy 1-for-1 complimentary companion buffet while you savor delicious breakfast, lunch and dinner at Elements of InterContinental Dhaka.

Enjoy 25,000 bonus membership rewards points

Start your Cardmembership with 25,000 bonus Membership Rewards Points. Earning a reward of your choice have never been easier.

Enjoy BDT 15,000 savings on Partex Aviation

Enjoy a one-off savings of BDT 15,000 from Partex Aviation with your American Express Platinum card. Simply present the voucher you receive from the bank in your welcome pack, and your total bill owed to Partex Aviation will be lessened by BDT 15,000.

Enjoy BDT 15,000 savings on Executive Health Checkup packages at Square Hospitals Ltd.

Your health is top priority and we make sure you are taken care of. Get an executive health checkup voucher of BDT 15,000 which can be redeemed at Square Hospitals Ltd. Simply present the voucher you receive from the Bank in your welcome pack and your total bill owed will be lessened by BDT 15,000.




American Express SelectsTM

Take advantage of special savings and offers in some of your favourite restaurants and shops in Bangladesh and across the globe.

Financial flexibility

You can charge everyday expenses and manage your finances by having the flexibility to pay your balance over time.

Enjoy 1-for-1 complimentary companion buffet at Amaya Restaurant, Amari Dhaka

Indulge your love of dining and enjoy good times with your loved one at Amaya Food Gallery- a signature all-day dining restaurant at Amari Dhaka. As a City Bank American Express® Credit Cardmember, you can enjoy complimentary buffet breakfast, lunch and dinner for your companion while purchasing the first buffet at counter price.

Enjoy 1-for-1 complimentary companion buffet at Latest Recipe Restaurant, Le Meridien Dhaka

Discover a myriad of flavors and aromas in cuisines from around the world with your loved one at Latest Recipe Restaurant, Le Méridien Dhaka. As a City Bank American Express® Platinum Credit Cardmember, you can enjoy complimentary buffet breakfast, lunch (Fridays only) and dinner for your companion while purchasing the first buffet at counter price.

Enjoy 1-for-1 complimentary companion buffet at Water Garden Brasserie of Radisson Blu Dhaka Water Garden

As a City Bank American Express Platinum Credit Cardmember, you can enjoy complimentary delicious buffet breakfast, lunch and dinner at Water Garden Brasserie of Radisson Blu Dhaka Water Garden for your companion while purchasing the first buffet at counter price.

Travel Benefits

  • Complimentary Priority Pass membership and unlimited access to over 1200 Priority Pass airport lounges worldwide
  • Complimentary unlimited access to Hazrat Shahjalal International and Domestic Airport lounges in Dhaka
  • Enjoy up to 20% amazing savings from all the nominated sales outlets of Biman Bangladesh Airlines, Biman Holidays and at: www.bimanholidays.com when you book with your City Bank American Express® Cards. Promo Codes: BGCBL10 for 10% savings and BGCBL20 for 20% savings. The offer is valid till 30 June 2019. For details call: 16234.
  • Enjoy complimentary one night stay at the Palace Luxury Resort after paying only for the first night on weekdays. Offer is not valid on Thu - Fri, Fri - Sat and in blackout days.
  • Enjoy 53% savings at Royal Tulip Sea Pearl Beach Resort & Spa on all room categories throughout the year except black out days. Other Terms and Condition may apply.
  • 10% savings on system base fare for Dhaka-Kuala Lumpur-Dhaka return air tickets (economy and business class) from AirAsia offices, Bangladesh. Other Terms & Condition may apply. Offer valid till 31 December 2019. For details, please call: 01984555666

Lifestyle Benefits

  • Enjoy 1-for-1 complimentary companion buffet at Dhaka Regency Hotel & Resort and, Long Beach Suites Dhaka, Hotel Sarina Ltd. (Banani), THE WAY Dhaka and Asia Hotel & Resorts.

Rewards Benefits

  • Shop and earn 5 times Membership Rewards Points at selected groceries; and 2 times Membership Rewards Points on all other purchases made.

American Express® Selects

  • With American Express Selects, enjoy exceptional savings and exclusive privileges when you dine at some of the finest restaurants or shop at premium retailers in Bangladesh and across the globe.

0% Interest FlexiBuy Program

  • Make your purchases at any of our FlexiBuy partner outlets and pay at your own pace with instalments ranging from 3-36 months period. Your purchases through the FlexiBuy program will earn Membership Rewards points.

Complimentary Airport Meet & Greet Service at Hazrat Shahjalal International Airport, Dhaka


Take the hassle out of your travel while you are at Hazrat Shahjalal International Airport. Our personnel will take care of your luggage and ease you through the check-in formalities so that your travel experience is the smoothest possible.
  • Departure: Be greeted at the main terminal building gates and hand your luggage over. Our personnel will help whisk you through luggage scanning and check-in formalities.
  • Arrival: After you exit the immigration area, our personnel will collect your luggage for you, accompany you through customs and export you to the car parking area.

For any assistance, call at 01822991111, 01974444555 or email at [email protected] minimum eight (8) hours before arrival or departure. Cardmembers can take up to three (3) family members with him/her complimentary.


Global Concierge Service


The Global Concierge Service provides Cardmembers with exceptional privileges around the globe. Be it fine dining, spa and health club referrals, gift and flower arrangement or tickets for shows and events, Cardmembers can access a wide range of privileges anywhere on the globe with the greatest of ease.
  • Entertainment Ticketing Assistance: Sourcing, purchasing and delivery of tickets for theatre shows, concerts and sporting events in major cities worldwide.
  • Fine dining and restaurants reservation: Complementary table booking and reservation assistance at restaurants across the world.
  • Golf and country clubs information and reservation: Complementary information and reservation at golf and country clubs anywhere in the world.
  • Goods and Services purchase assistance: Sourcing, purchase and delivery of goods and services including gift arrangement and baskets
  • Floral arrangement and delivery: Delivery of flower arrangement and gifts
  • Spa/Health club referrals & reservations: Complementary reservations and referrals at spa and health clubs.
Please call +912242320232 to avail the above services.


Premium Overseas Travel & Medical Assistance

If the unexpected happens when traveling overseas, our experts are ready to assist. Just call the City Bank Travel Emergency Hotline on +912242320232 from anywhere in the world. You will receive assistance on Medical, Legal. Personal and Travel Related Emergencies, 24 hours a day, 7 days a week.

You can also enjoy other benefits such as City Shield, Supplementary Cards, Card Cheque, Balance Transfer, Cash Access, Equal Monthly Instalment Plan, EasyPay, American Express Service Center, 24-hour dedicated Customer Service Center, SMS services, Card Replacement, E-Statements and Auto Debit.

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Application requirements

The minimum income requirement for American Express Platinum Credit Card is Tk 300,000 per month

Contact Us

For Local call:
16234 (if you wish to call at our Call Center for any query from any part of Bangladesh)

For Overseas call only:
+88-02-8331040 (if you wish to call at our Call Center from abroad for any emergency)

For submitting requests online, visit: https://positivepay.thecitybank.com/cards/