The American Express Credit Card
The Key to Your City Life
For those who want to get the most out of life, The American Express Credit Card opens doors to the best the world has to offer.
Complimentary Coach Tickets to Cox's Bazaar
Get two complimentary companion return coach tickets to Cox's Bazaar on Baghdad Express Mercedes Benz Royal Class coaches.
Complimentary Companion Tickets for Fantasy Kingdom
Experience the thrilling rides at Fantasy Kingdom theme park and Water Kingdom with your family and friends.
Cash-back at Nandan and Agora
Watch your savings add up as with 6% cash-back on all monthly purchases whenever you shop at Agora Superstores and Nandan Megashops
American Express SelectsTM
Take advantage of special savings and offers in some of your favourite restaurants and shops in Bangladesh and across the globe.
Financial flexibility
You can charge everyday expenses and manage your finances by having the flexibility to pay your balance over time.
American Express Cardmembers enjoy a range of benefits, designed specifically to cater individual lifestyles. Think of it as our way of showing a little appreciation for your way of life.
Complimentary coach tickets to Cox's Bazaar
- By simply using your American Express Credit Card, you and your companion could soon be enjoying a relaxing holiday on the pristine beaches of Cox's Bazaar.
- Enjoy traveling from Dhaka to Cox's Bazaar and back in the luxury of Royal Class Mercedes Benz coaches of Baghdad Express. Terms and Conditions apply
Complimentary Theme Park Tickets
- Experience the thrilling rides at Fantasy Kingdom theme park and Water Kingdom with your family and friends.
- Present your vouchers (included in your welcome pack) upon purchase of entry and all rides ticket at normal counter price at Fantasy Kingdom with your American Express Credit Card, and you will get an equal number of tickets absolutely free!
6% Cash Back at Nandan and Agora
- Shopping for groceries was never as rewarding as now. Use your American Express Credit Card at Nandan and Agora, to enjoy 6% cash back on all your purchases at Nandan & Agora every month. Terms and Conditions apply.
American Express SelectsTM
- American Express Selects brings you exceptional savings and exclusive privileges when you dine at some of the finest restaurants or shop at many retailers in Bangladesh and across the globe. For more information on Selects, please click here
City Shield
Under the City Shield program you can enjoy the following benefits:
Double Benefit Insurance (DBI)
- Cardmembers are insured on the outstanding balance of their American Express Credit Card in the unfortunate event of death or permanent total disability (PTD). A Cardmember's full outstanding balance will be paid off and in addition, an equal amount will be paid to the nominee of the Cardmember.
All Accidental Death Insurance (AADI)
- A Cardmember automatically receives AADI free of cost upon enrolling for DBI. This covers death due to any accident. The coverage is BDT 150,000 for an American Express Credit Cardmember, which will be paid to the Cardmember's nominee in case of an accidental death. Terms and Conditions apply.
Global Services
- Our team of experts is ready to provide you with travel information and emergency assistance overseas, 24 hours a day, 7 days a week.
Financial Flexibility
- Supplementary Cards - Extend the array of benefits of the American Express Credit Card to your loved ones with a supplementary card. The first supplementary card comes with no annual fee!
- Balance Transfer - If you have credit card(s) from other banks, you have the option to transfer your current outstanding balance at a low interest rate (22%) to your American Express Credit Card.
- Cash Access - Enjoy convenience and easy access to cash withdrawals at any of 800,000 American Express ATMs worldwide and 30 City Bank ATMs nationwide. You do not have to pay any cash advance fee when transacting at any City Bank ATM.
- EMI Pay Plan - Pay Plan is an installment plan that allows you the flexibility to convert any retail purchase into an Equal Monthly Installment (EMI) scheme where you can pay back the amount at a low interest rate of 18% per annum over a tenor ranging from 6 months to 36 months.
- Easy Pay - Register your Grameenphone mobile phone bill on Easy Pay and get your bills paid every month with your American Express Credit Card. Your Grameenphone bill will be debited directly every month from your Card.
- E-Statements - For your convenience we can send your monthly statement to your e-mail address instead of sending it to your postal address by courier.
- SMS Services – You will receive notifications through SMS whenever you perform a transaction on your American Express Credit Card.
Card Services
- 24 Hour Customer Service Centre - For further information on the status of your Card and also on the available services and offers, please contact our 24-hour Customer Service Centre on 01714168910, 01713068199, 9563715, 9565910
- Lost or Stolen Card - In case your Card gets lost or is stolen, call our 24-hour Customer Service Centre to report the loss of your Card. A new Card will be sent to you within 72 hours of reporting the loss.
- Replacement Card - We guarantee to replace and deliver your lost, stolen or damaged Card in one business day within Bangladesh or three business days if you are overseas. Please contact our Customer Service Centre on 01714168910, 01713068199, 9563715, 9565910 to request for a replacement card.
